Privacy Policy

1. About This Policy

This Privacy Policy explains how Dralun Lab, based at 19 Aldersgate Street, London EC1A 4HD, United Kingdom, collects, uses, stores, and protects personal information provided by visitors to the dralun.info website and through related correspondence channels.

Dralun Lab is committed to protecting your personal information and handling it in a transparent and responsible manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Dralun Lab collects limited personal information necessary for the functioning of the website and catalogue correspondence. This may include:

• Name and email address submitted via the website contact form
• Optional subject and message content submitted through correspondence
• Technical information collected automatically by the website hosting infrastructure, including IP address, browser type, and pages visited
• Cookie and session data, as described in the Cookie Policy

Dralun Lab does not collect payment information, identity documents, or any sensitive personal information categories as defined by UK GDPR.

3. How We Use Your Information

Personal information collected by Dralun Lab is used for the following purposes:

• Responding to correspondence and enquiries submitted through the contact form
• Maintaining records of catalogue-related correspondence
• Website functioning and security monitoring
• Improving the catalogue and website based on aggregated, anonymised usage data

Dralun Lab does not use personal information for automated decision-making, profiling, or direct marketing without prior consent.

4. Legal Basis for Processing

Dralun Lab processes personal information on the following legal bases under UK GDPR:

• Legitimate interests — for responding to enquiries and maintaining correspondence records related to the catalogue
• Consent — for non-essential cookies, where consent is collected through the cookie banner on the website
• Legal obligation — where required to comply with applicable UK law

5. Data Retention

Dralun Lab retains personal information only for as long as necessary to fulfil the purposes described in this policy. Correspondence records are retained for a period of up to three years from the date of last contact. Anonymised website usage data may be retained indefinitely for catalogue and website improvement purposes.

Where you request deletion of your personal information, Dralun Lab will action this request within 30 days, subject to any legal obligations that may require retention.

6. Sharing of Information

Dralun Lab does not sell, rent, or share personal information with third parties for commercial purposes. Personal information may be shared only in the following limited circumstances:

• With website hosting and infrastructure providers strictly for the purpose of website functioning
• Where required by law or a lawful regulatory request
• With your explicit consent, where applicable

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal information held by Dralun Lab:

• The right to access personal information held about you
• The right to rectify inaccurate personal information
• The right to request erasure of your personal information
• The right to restrict or object to processing
• The right to data portability where technically feasible
• The right to withdraw consent at any time where consent is the legal basis

To exercise any of these rights, please contact the Dralun Lab team at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data rights have not been upheld.

8. Security

Dralun Lab implements appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure. The website uses HTTPS encryption for all data in transit. Access to correspondence records is restricted to members of the Dralun Lab selection team.

9. Cookies

The Dralun Lab website uses cookies for website functioning and, with your consent, for usage analytics. Full details of the cookies used are provided in the Cookie Policy. You can manage your cookie preferences at any time via the Cookie Settings link in the website footer.

10. Changes to This Policy

Dralun Lab may update this Privacy Policy from time to time to reflect changes in the catalogue's practices or applicable law. Updates will be published on this page with a revised "Last updated" date. Continued use of the website following a policy update constitutes acceptance of the revised policy.

11. Contact

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact the Dralun Lab team: